Apian Support Center

Technical Support Overview and Policies

Full information on our support contracts, free support policies, and services such as filework, web project hosting or scanning paper forms.

Personalized Training with Coaching

One-on-one web/phone coaching in SurveyPro or DecisionPad. Using your project as the training material, you can get work done while learning how to do it on your own.

Discussion Forum

An online community of SurveyPro users. Join the email list to post questions and receive answers from other SurveyPro users and consultants.

"Mastering SurveyPro" Training Module

Auditing Projects and Creating Templates Module for mastering advanced SurveyPro features. Module contains workbook, instructional video, and sample files.

Reference Books

Suggested Resources for more information on survey design and administration.

If you have any questions or need any additional information, please contact Technical Support at support@apian.com, or Sales at sales@apian.com. SurveyHost customers, please contact surveyhost@apian.com.